Have you ever wanted to shoot off that email right away, or to speak to someone face-to-face urgently, gripped by impatience? We seem to think that if we don’t do it right away, we would be disadvantaged in some way. We think our words, written or spoken, have so much power that we must assert this power right away. We may be so accustomed to using words that we can’t see the value of not using words.
Suppose I ask you to communicate or take action without using words. How would you handle it? What are some of the non-word ways of communicating? If you’re like most people, you’d probably have to think about it before answering.